General Terms of Business (AGB)

Payment, due date, default of payment

  1. The payment of the goods is made by prepayment, PayPal or cash. Payment by cash on delivery is only possible for shipments within Germany and requires the individual approval of the seller. 
  1. In the case of payment in advance, the customer undertakes to pay the purchase price immediately after conclusion of the contract, but no later than 7 days after conclusion of the contract. In the case of payment by cash on delivery, the customer undertakes to pay the purchase price on delivery of the goods. If the buyer is in default of acceptance of the delivery and it comes to the return shipment by the parcel service, the buyer must bear the additional costs for the C.O.D. shipping. 
  1. If the customer is in default of payment, he shall be responsible for any negligence in accordance with § 287 BGB. He shall also be liable for accidental damage due to the performance, unless the damage would also have occurred in the event of timely performance. 

Delivery

  1. Delivery is made by sending the goods to the address provided by the customer. As far as delivery against prepayment is agreed, the delivery period is generally 5 working days after receipt of the purchase price. If delivery against cash on delivery is agreed, the delivery period is generally 5 working days.
  1. The delivery takes place against the specified packaging and shipping costs or the shipping costs stored in the online shop. If the customer wishes a special kind of the dispatch, with which higher costs result, then he has to carry also these additional costs, this applies in particular with express and Nachnameversand. 

Prices

The price stated for goods is the final price including any value added tax and other price components. 

Revocation

Cancellation Policy:

You may revoke your contractual declaration in text form (e.g. letter, fax or e-mail) within 14 days without stating reasons. The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the revocation period, it is sufficient to send the revocation or the item in time. The revocation is to be addressed to: OSS Ozone System Solution GmbH & Co. KG, Im Helgenhaus 12, 63654 Büdingen e-mail: Info@ozonesystemsolutions.de In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived shall be surrendered. This must be done within 14 days after declaration, otherwise the revocation is invalid. If you are unable to return the goods received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as it would have been possible for you in a shop, for example. For the rest, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the goods by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Goods that can be sent by parcel post are to be returned at your risk. You have to bear the costs of the return. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 14 days. The period begins for you with the dispatch of your cancellation or the goods, for us with their receipt. If the guarantee seal is removed, the right of revocation does not apply. The right of revocation does not exist in accordance with § 312 d para. 4 No. 1 BGB for distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs. End of the cancellation policy 

Warranty and guarantee conditions

  1. OSS Ozone System Solution grants the legal warranty for the sold devices. If, in the case of a warranty claim for a used device, the damage exceeds the total value of the device, OSS reserves the right to effect a conversion so that the customer is reimbursed the equivalent value of the functioning device in return for the return of the non-functioning device. 
  1. The warranty period is two years for "new" items and one year for "used" items. In legal transactions in which a consumer is not involved or in the sale of used items, the warranty period is one year.
  1. In the event of a warranty claim, OSS Ozone System Solutions shall bear the costs.
  1. If the item is defective, the customer shall have the right to demand, as subsequent performance, at its option either the rectification of the defect or the delivery of an item free of defects. OSS may refuse the type of subsequent performance chosen by the customer without prejudice to § 275 (2) and (3) of the German Civil Code (BGB) if it is only possible at disproportionate cost. In particular, the value of the item in a defect-free condition, the significance of the defect and the question whether the other type of subsequent performance could be resorted to without considerable disadvantages for the customer shall be taken into account. In this case, the customer's claim is limited to the other type of supplementary performance; the right of OSS Ozone System Solutions to also refuse this under the conditions of sentence 1 remains unaffected.
  1. If OSS Ozone System Solutions delivers a defect-free item for the purpose of subsequent performance, the customer may demand return of the defective item in accordance with §§ 346 to 348 BGB.
  1. Damage caused by improper or non-contractual actions of the customer during installation, connection, operation or storage does not justify any claim against OSS Ozone System Solutions. This also applies to all warranty claims which are not within the scope of the warranty. The impropriety and lack of conformity is determined in particular by the manufacturer's specifications of the delivered goods. Removal of the warranty seal voids the warranty.

Data protection The data you provide will not be transmitted to third parties without your consent.

Limitation of liability

For damages other than those resulting from injury to life, body and health, the following shall be liable OSS Ozone System Solutions GmbH & Co. KG only insofar as these damages are due to intentional or grossly negligent actions or culpable violation of an essential contractual obligation by OSS Ozone System Solutions or its vicarious agents. Any further liability for damages is excluded. The provisions of the Product Liability Act shall remain unaffected.

Data protection

All personal data required for the execution of the order will be stored in machine-readable form and treated confidentially. The data necessary for the processing of an order, such as name and address, will be passed on to the companies commissioned with the delivery of the goods as part of the execution of the delivery. 

Place of jurisdiction

All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods is excluded. If the parties to the contract are merchants, the court at the place of the OSS Ozone System Solutions GmbH & Co. KG has its registered office, unless an exclusive place of jurisdiction is established for the dispute.

severability clause

If any provision of these GTC is or becomes invalid or unenforceable, the remaining provisions of these GTC shall not be affected thereby.

General Terms of Business (AGB)

Payment, due date, default of payment

  1. The payment of the goods is made by prepayment, PayPal or cash. Payment by cash on delivery is only possible for shipments within Germany and requires the individual approval of the seller. 
  1. In the case of payment in advance, the customer undertakes to pay the purchase price immediately after conclusion of the contract, but no later than 7 days after conclusion of the contract. In the case of payment by cash on delivery, the customer undertakes to pay the purchase price on delivery of the goods. If the buyer is in default of acceptance of the delivery and it comes to the return shipment by the parcel service, the buyer must bear the additional costs for the C.O.D. shipping. 
  1. If the customer is in default of payment, he shall be responsible for any negligence in accordance with § 287 BGB. He shall also be liable for accidental damage due to the performance, unless the damage would also have occurred in the event of timely performance. 

Delivery

  1. Delivery is made by sending the goods to the address provided by the customer. As far as delivery against prepayment is agreed, the delivery period is generally 5 working days after receipt of the purchase price. If delivery against cash on delivery is agreed, the delivery period is generally 5 working days.
  1. The delivery takes place against the specified packaging and shipping costs or the shipping costs stored in the online shop. If the customer wishes a special kind of the dispatch, with which higher costs result, then he has to carry also these additional costs, this applies in particular with express and Nachnameversand. 

Prices

The price stated for goods is the final price including any value added tax and other price components. 

Revocation

Cancellation Policy:

You may revoke your contractual declaration in text form (e.g. letter, fax or e-mail) within 14 days without stating reasons. The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the revocation period, it is sufficient to send the revocation or the item in time. The revocation is to be addressed to: OSS Ozone System Solution GmbH & Co. KG, Im Helgenhaus 12, 63654 Büdingen, e-mail: info@ozonesystemsolutions.de ; In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived shall be surrendered. This must be done within 14 days after declaration, otherwise the revocation is invalid. If you are unable to return the goods received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as it would have been possible for you in a shop, for example. For the rest, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the goods by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Goods that can be sent by parcel post are to be returned at your risk. You have to bear the costs of the return. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 14 days. The period begins for you with the dispatch of your cancellation or the goods, for us with their receipt. If the guarantee seal is removed, the right of revocation does not apply. The right of revocation does not exist in accordance with § 312 d para. 4 No. 1 BGB for distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs. End of the cancellation policy 

Warranty and guarantee conditions

  1. OSS Ozone System Solution grants the legal warranty for the sold devices. If, in the case of a warranty claim for a used device, the damage exceeds the total value of the device, OSS reserves the right to effect a conversion so that the customer is reimbursed the equivalent value of the functioning device in return for the return of the non-functioning device. 
  1. The warranty period is two years for "new" items and one year for "used" items. In legal transactions in which a consumer is not involved or in the sale of used items, the warranty period is one year.
  1. In the event of a warranty claim, OSS Ozone System Solutions shall bear the costs.
  1. If the item is defective, the customer shall have the right to demand, as subsequent performance, at its option either the rectification of the defect or the delivery of an item free of defects. OSS may refuse the type of subsequent performance chosen by the customer without prejudice to § 275 (2) and (3) of the German Civil Code (BGB) if it is only possible at disproportionate cost. In particular, the value of the item in a defect-free condition, the significance of the defect and the question whether the other type of subsequent performance could be resorted to without considerable disadvantages for the customer shall be taken into account. In this case, the customer's claim is limited to the other type of supplementary performance; the right of OSS Ozone System Solutions to also refuse this under the conditions of sentence 1 remains unaffected.
  1. If OSS Ozone System Solutions delivers a defect-free item for the purpose of subsequent performance, the customer may demand return of the defective item in accordance with §§ 346 to 348 BGB.
  1. Damage caused by improper or non-contractual actions of the customer during installation, connection, operation or storage does not justify any claim against OSS Ozone System Solutions. This also applies to all warranty claims which are not within the scope of the warranty. The impropriety and lack of conformity is determined in particular by the manufacturer's specifications of the delivered goods. Removal of the warranty seal voids the warranty.

Data protection The data you provide will not be transmitted to third parties without your consent.

Limitation of liability

For damages other than those resulting from injury to life, body and health, the following shall be liable OSS Ozone System Solutions GmbH & Co. KG only insofar as these damages are due to intentional or grossly negligent actions or culpable violation of an essential contractual obligation by OSS Ozone System Solutions or its vicarious agents. Any further liability for damages is excluded. The provisions of the Product Liability Act shall remain unaffected.

Data protection

All personal data required for the execution of the order will be stored in machine-readable form and treated confidentially. The data necessary for the processing of an order, such as name and address, will be passed on to the companies commissioned with the delivery of the goods as part of the execution of the delivery. 

Place of jurisdiction

All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods is excluded. If the parties to the contract are merchants, the court at the place of the OSS Ozone System Solutions GmbH & Co. KG has its registered office, unless an exclusive place of jurisdiction is established for the dispute.

severability clause

If any provision of these GTC is or becomes invalid or unenforceable, the remaining provisions of these GTC shall not be affected thereby.

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