Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must send us

OSS Ozone System Solutions GmbH & Co. KG
Im Helgenhaus 12
63654 Büdingen

Email: info@ozonesystemsolutions.de
Phone: +49 151 / 27160467


by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

End of the cancellation policy

Cancellation form

If you wish to cancel the contract, please complete this form and return it to:

OSS Ozone System Solutions GmbH & Co. KG
Im Helgenhaus 12
63654 Büdingen

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods ........................................................................
(eBay) item number .........................................
Ordered on (*)/received on (*) ..................................................
…………………………………………………………………………………..
Name of consumer(s) ..............................................................................................
Address of consumer(s) Date .................................
……………………………………………………….
Signature of the consumer(s)

(*) Delete where inapplicable